Privacy Policy

KAP ASSOCIATES ("we", "our", or "us") operates the website www.kapassociates.in (the "Website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you visit or interact with our Website:

• Personal Information: name, email address, phone number, postal address, company name, GST number (if provided), and any other information you provide when contacting us or placing an order.
• Technical & Usage Data: IP address, browser type and version, device information, pages visited, referral URLs, and other diagnostic data collected automatically through cookies and server logs.
• Cookies & Similar Technologies: small files stored on your device to improve site performance and personalize your experience. See the Cookies section below for more details.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries, provide customer support, and process orders.
• To improve and personalise our Website, products, and services.
• To send you updates, newsletters, offers, and promotional communications (you may opt out anytime).
• To detect, prevent, and address technical issues, fraud, or other unlawful activity.
• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (where applicable)

Where required by law, we will process your personal data only where we have a lawful basis to do so — for example, to fulfil a contract, to comply with a legal obligation, for our legitimate interests (such as site security and improvements), or with your consent.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Trusted service providers who help us operate the Website, process orders, or provide services (e.g., hosting providers, shipping partners, payment processors).
• Government, law enforcement, or other third parties as required by law or to protect our legal rights.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, for business and legal purposes (for example, order records for warranty, tax or accounting requirements), or as required by applicable law.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience. You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of the Website.

7. Security

We implement reasonable technical and organisational measures to protect your personal information. However, no website or internet transmission is completely secure — we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have rights including:

• Request access to or a copy of your personal data.
• Request correction or update of inaccurate information.
• Request deletion of your personal data (subject to legal exceptions).
• Object to or restrict processing, or request data portability.

To exercise any of these rights, please contact us using the details below. We may ask for information to verify your identity before responding.

9. Third-Party Links

Our Website may contain links to third-party websites. We have no control over, and are not responsible for, the content or privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.

10. Children

Our Website and services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data of a child, please contact us to request deletion.

11. International Transfers

If we transfer your personal data outside India (for example to service providers), we will ensure appropriate safeguards are in place as required by applicable law.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

KAP ASSOCIATES
Website: www.kapassociates.in
Phone: +91 9959171939
Email: [email protected]